Employment Opportunities

Please see below for current employment opportunities and descriptions listed by department:

HEP employment opportunities are also posted on Indeed.com, search “HEP” in Clearwater, FL

HEP is a Drug Free Workplace and Equal Opportunity Employer. HEP does not discriminate against any class of protected persons covered by applicable law in its hiring and/or advancement opportunities. HEP encourages people of all minority statuses to apply.

DEPARTMENT: MAINTENANCE

Title: Maintenance Technician
Reports to: Facilities Manager
Department: Maintenance
FLSA Status: Non-Exempt

The Maintenance Technician will help HEP by providing maintenance services as needed and/or assigned in a wide range and addressing immediate needs or safety concerns throughout the campus. Occasionally will also be filling in as a Truck Driver for the Thrift Store as approved by the Facilities Manager.

PRINCIPLE DUTIES AND RESPONSIBILITIES ESSENTIAL FUNCTIONS:

Maintain a superior customer service relationship with residents, co-workers, vendors and the community at all times with a professional demeanor
Performs a wide range of maintenance skills on HEP campus (e.g. HVAC, carpentry, plumbing, electrical, irrigation, appliances, flooring, painting, window repairs, general cleaning, emergency cleanups, etc.)
Turnover units; trash out, maintenance repairs and thorough cleaning, I.E. appliances, floors and walls
Participates in weekly maintenance meetings, required training and continued on the job training (i.e. CPR, Bloodborne Pathogens, etc.)
Organize, prioritize and ensure work orders and repairs are completed with accuracy
Maintains maintenance vehicles; monthly inspections
Maintenance garages; maintaining organization of tools and supplies
Review work orders, complete the requested task and update all pertinent information related to the work order
Implements preventative maintenance measures
Transport all HEP and FDOT vehicles from HEP campus to service location for repairs
Guide and lead volunteers on projects including coordinating supplies needed
Abide by all HIPAA laws and regulations
Required participation in On Call After Hours Program
Follow all direction given by the Facilities Manager

When filling in as a Truck Driver for the Thrift Store the following applies:

Driving Box truck with an Assistant
Loading, securing and unloading items safely
Responsible for providing a professional and welcoming donor experience
Maintaining tracking logs of all trips and mileage to be turned in for review and approval
Oversee and train assistant on all responsibilities and required duties
Responsible for reporting any concerns, safety issues or injuries immediately

KNOWLEDGE, EDUCATION AND ABILITIES REQUIRED:

High School Diploma or G.E.D and One year of maintenance experience preferred
Ability to work independently with minimal supervision and as a team
Adaptability with ease of workflow
Must be willing to cross-train in various skills
Basic Math, WORXHUB and Microsoft Office Suite (specifically Outlook and Excel)
Have a valid driver’s license, pass drug screening and background check successfully
Successful DOT Physical and Certification Required (company paid) in order to drive FDOT vehicles

WORKING CONDITIONS:

Up to 85% of the shift requires sitting, standing, bending, reaching, lifting and long periods of time on feet
The physical environment requires the employee to work both inside and outside in heat, wet/humid, and dry/arid conditions
Ability to lift up to 50lbs mandatory for position; anything over 50 lbs. will require a team lift

The above declarations are not intended to be an “all-inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job, and be a reasonable representation of its activities.

For more information and to apply, please contact Natasha Jones-Baker, at Njones-Baker@hepempowers.org.

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DEPARTMENT: DENTAL & WELLNESS

Title: Medical Specialist (Full Time)
Reports to: Wellness Program Manager
Department: Dental and Wellness
FLSA Status: Non-Exempt

GENERAL SUMMARY:
The objective of the Medical Specialist is to reduce barriers that keep patients from getting timely treatment by identifying patient needs and directing them to sources of appropriate support.

PRINCIPLE DUTIES AND RESPONSIBILITIES:
The Medical Specialist is responsible for providing front line wellness services for individuals completing their intakes into HEP’s emergency shelter. The medical specialist will assess individuals’ immediate wellness needs and assist in prioritizing insurance, medical, dental, psychiatric, vision or other needs. This position does not require travel or transport of clients, but will require effective communication and coordination of services with the Morton Plant LPN’s, ARNP, Healthcare Navigators, Benefit Specialist, Dental Clinic and Case Managers.

Assessment and prioritization of overall wellness needs upon intake.
Expedite healthcare and psychiatric care and assist in establishing community follow up
Effective communication among HEP staff, community providers and patients residing at HEP
Build working relationships, solve problems and support patients while assisting navigation of care
Knowledgeable about the availability of resources and process to access needed resources
Identification of client preferences/needs, and any barriers to care plan implementation or goal attainment.
Create care plans with each patient, regularly review the patient’s progress toward goals.
Refer patients into wellness programming (CDSMP/CPSMP) and provide reminders.
Refer patients to ongoing group and individual health education.
Refer patients to services as necessary, establish appointment times for all patients.
Assist navigators in scheduling appointments and securing transportation.
Complete new patient data in HEP Express and create new patient charts.
Ensure patient follow up for all participants.
Prepare timely program reports as requested.
Perform other duties as required or as assigned by program manager

EDUCATION, KNOWLEDGE AND SKILLS:

Healthcare related AA, AS preferred
Health Insurance and Advocacy experience preferred
Excellent Microsoft Office Suite Skills (Outlook, Word, Excel, Internet Searches, etc.)
Good organizational and customer service skills
Ability to work independently as well as in a team setting
Current CPR/First Aid Certifications (provided)
Biohazard Waste Training (provided)
HIPAA training (provided)
Knowledge of community resources, eligibility for services and referral process
Must be comfortable working with individuals of varying backgrounds
Thorough understanding of relevant service delivery concepts and structures, including Housing First, Motivational Interviewing, Stages of Change, and the Ability to Access and Negotiate the Full Range of Services for Recipients
Strong written and verbal communication skills to interface effectively and efficiently with all parties and to ensure quality services and program operations
Proven ability to juggle multiple priorities, and create a climate conducive to effective engagement with clients who present with multiple service needs

WORKING CONDITIONS:

The physical environment requires the employee to work both inside and outside in heat, wet/humid, dry/arid conditions
Sitting, standing, walking, bending, reaching, stooping and ability to lift up to 35 pounds
Waking and standing on uneven surfaces while on different campuses

For more information and to apply, please contact Natasha Jones-Baker, at Njones-Baker@hepempowers.org.

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DEPARTMENT: WORKFORCE DEVELOPMENT

Title: Career Outreach Specialist
Reports to: Director of Workforce Development
Department: Workforce
FLSA Status: Non-Exempt

GENERAL SUMMARY:
The Career Outreach Specialist provides employment and career related services to achieve job placement, retention and career advancement aligned with individuals’ economic security goals. This position researches and identifies job leads in the community and effectively collaborates with employers to achieve job placement and career advancement opportunities for all participants. The Career Outreach Specialist works closely with staff and participants to meet program goals related to training, enrollment, job development, placement and employment retention. The Career Outreach Specialist maintains client records, collects and enters data, and prepares reports within established protocol/time frame. This position will work closely with Pinellas County School Board for educational and training opportunities for participants.

PRIMARY JOB DUTIES AND RESPONSIBILITIES:

• Evaluates the clients’ education, training, work history, interests, and skills to develop a successful employment plan outlining the steps necessary to remove barriers and obtain and sustain employment.
• Meets individually with clients to provide career counseling to promote and support employment choices consistent with clients’ vocational goals, interest, and skills.
• Provides follow up services to maximize job retention, facilitates wage progression, and encourages further education.
• Provides information and referrals to educational/training programs and other community supports.
• Ensures that all participants are engaged with our workforce development team through continual outreach.
• Effectively links clients to programs and services provided by HEP and external organizations as appropriate.
• Promotes employment service programs and effectively collaborates with appropriate staff, organizations and community partners.
• Provides vocational-oriented case management services to participants throughout the term of their participation.
• Provide follow-up services including access to public benefits, housing information and housing referrals.
• Researches/ identifies job leads, assists in securing employment and retention and provides additional supports as needed ensuring overall success and stability of all participants.
• Meets all required performance standards including established monthly outcomes.
• Attends weekly staff meetings and other meetings/trainings as required.
• Adheres to Program Operating Procedures.
• Performs other related duties as assigned by Director of Workforce Development.

EDUCATION, KNOWLEDGE AND SKILLS:

• Bachelor Degree in Human or Social Services preferred
• Minimum of two (2) years’ experience as an employment counselor in workforce development, job training, adult education, or adult development programs.
• Current, clean Florida Driver’s License to provide transportation of clients through company vehicles
• Working knowledge of workforce development principles, theories, and practices.
• Demonstrated ability to establish priorities, implement plans, and meet deadlines.
• Individual must have high degree of knowledge and training working with diverse populations
• Ability to collaborate with community offices and organizations to establish effective support networks.
• Basic knowledge of severe and persistent mental illness and substance abuse
• Knowledge of the functions of case management
• Enhanced knowledge of resources in the community available for the homeless population
• Strong oral and written communications and interpersonal skills
• Strong organizational, time management and data management skills
• Proven ability to work effectively both individually and as part of a team
• Ability to multi-task and problem solve under pressure and easily adapt to change
• Ability to provide excellent customer service at all times
• Ability to represent HEP and the homeless adults it serves to employers, career centers, and other agencies delivering employment and training services.
• Strong computer skills
• Ability to resolve conflicts diplomatically, to be decisive and to make professional judgments with approval from the Director of Workforce Development
• Successful candidate must possess the temperament to work with individuals with untreated mental illness and substance abuse issues around vocational and employment issues
• Demonstrated ability to develop partnerships with external agencies and resources
• Experience in conducting workshops, developing presentations, and project facilitation

WORKING CONDITIONS:

• The physical environment requires the employee to work both inside and outside in heat, wet/humid, dry/arid conditions
• Sitting, standing, walking, bending, reaching and ability to lift up to 35 pounds