Employment Opportunities

Please see below for current employment opportunities and descriptions listed by department:

HEP employment opportunities are also posted on Indeed.com, search “HEP” in Clearwater, FL

HEP is a Drug Free Workplace and Equal Opportunity Employer. HEP does not discriminate against any class of protected persons covered by applicable law in its hiring and/or advancement opportunities. HEP encourages people of all minority statuses to apply.

DEPARTMENT: DENTAL & WELLNESS

Title: Medical Specialist (Full Time)
Reports to: Wellness Program Manager
Department: Dental and Wellness
FLSA Status: Non-Exempt

GENERAL SUMMARY:
The objective of the Medical Specialist is to reduce barriers that keep patients from getting timely treatment by identifying patient needs and directing them to sources of appropriate support.

PRINCIPLE DUTIES AND RESPONSIBILITIES:
The Medical Specialist is responsible for providing front line wellness services for individuals completing their intakes into HEP’s emergency shelter. The medical specialist will assess individuals’ immediate wellness needs and assist in prioritizing insurance, medical, dental, psychiatric, vision or other needs. This position does not require travel or transport of clients, but will require effective communication and coordination of services with the Morton Plant LPN’s, ARNP, Healthcare Navigators, Benefit Specialist, Dental Clinic and Case Managers.

Assessment and prioritization of overall wellness needs upon intake.
Expedite healthcare and psychiatric care and assist in establishing community follow up
Effective communication amongst HEP staff, community providers and patients residing at HEP
Build working relationships, solve problems and support patients while assisting navigation of care
Knowledgeable about the availability of resources and process to access needed resources
Identification of client preferences/needs, and any barriers to care plan implementation or goal attainment.
Create care plans with each patient, regularly review the patient’s progress toward goals.
Refer patients into wellness programming (CDSMP/CPSMP) and provide reminders.
Refer patients to ongoing group and individual health education.
Refer patients to services as necessary, establish appointment times for all patients.
Assist navigators in scheduling appointments and securing transportation.
Complete new patient data in HEP Express and create new patient charts.
Ensure patient follow up for all participants.
Prepare timely program reports as requested.
Perform other duties as required or as assigned by program manager

EDUCATION, KNOWLEDGE AND SKILLS:

Healthcare related AA, AS preferred
Health Insurance and Advocacy experience preferred
Excellent Microsoft Office Suite Skills (Outlook, Word, Excel, Internet Searches, etc.)
Good organizational and customer service skills
Ability to work independently as well as in a team setting
Current CPR/First Aid Certifications (provided)
Biohazard Waste Training (provided)
HIPAA training (provided)
Knowledge of community resources, eligibility for services and referral process
Must be comfortable working with individuals of varying backgrounds
Thorough understanding of relevant service delivery concepts and structures, including Housing First, Motivational Interviewing, Stages of Change, and the Ability to Access and Negotiate the Full Range of Services for Recipients
Strong written and verbal communication skills to interface effectively and efficiently with all parties and to ensure quality services and program operations
Proven ability to juggle multiple priorities, and create a climate conducive to effective engagement with clients who present with multiple service needs

WORKING CONDITIONS:

The physical environment requires the employee to work both inside and outside in heat, wet/humid, dry/arid conditions
Sitting, standing, walking, bending, reaching, stooping and ability to lift up to 35 pounds
Walking and standing on uneven surfaces while on different campuses

The above declarations are not intended to be an “all-inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job, and be a reasonable representation of its activities

For more information and to apply, please contact Natasha Jones-Baker, at Njones-Baker@hepempowers.org.

DEPARTMENT: WORKFORCE DEVELOPMENT

Title: Career Counselor
Reports to: Director of Workforce Development
Department: Workforce
FLSA Status: Non-Exempt

GENERAL SUMMARY:
The Career Counselor provides employment and career related services to achieve job placement, retention and career advancement aligned with individuals’ economic security goals. This position provides individual and group career counseling, job search coaching, administers assessments, and understands labor trends. This position will conduct campus-wide career education and provide employment opportunities in direct alignment and coordination with on-site, Pinellas County School Board staff. The Career Counselor is responsible for maintaining all client records, collecting and entering data, and preparing reports within established protocol/timeframe in addition to assisting with job placement, resume development, interviewing skills, and resume referrals.

PRIMARY JOB DUTIES AND RESPONSIBLITIES:

Conduct individual and group counseling sessions to help participant make informed career decision. Assist and guide participants through occupational exploration and career decision-making process.
Prioritize and deliver established curriculum supporting financial literacy.
Determine appropriate assessments and interventions required to assist participants. Analyze and interpret career assessment results and incorporate in career counseling and job coaching sessions.
Teach and coach participants in self-directed job search strategies. Provide resume/cover letter critiques and interview skills training.
Engage participants to use on-line resources for researching employers and current employment opportunities.
Develop and conduct career/job search, resume development and interviewing skills workshops.
Assist with and/or coordinate logistical and administrative details for career fairs, on-campus interview schedules, job listing service and special career events.
Evaluates the clients’ education, training, work history, interests, and skills to develop a successful employment plan outlining the steps necessary to remove barriers and obtain and sustain employment.
Provides follow up services to maximize job retention, facilitates wage progression, and encourages further education.
Provides information and referrals to educational/training programs and other community supports.
Meets all required performance standards including established monthly outcomes.
Attends weekly staff meetings and other meetings/trainings as required.
Adheres to Program Operating Procedures.
Performs other related duties as assigned.

EDUCATION, KNOWLEDGE AND SKILLS:

Bachelor Degree in Human or Social Services preferred
Minimum of two (2) years’ experience as an employment counselor in workforce development, job training, adult education, or adult development programs.
Working knowledge of workforce development principles, theories, and practices.
Demonstrated ability to establish priorities, implement plans, and meet deadlines.
Individual must have high degree of knowledge and training working with diverse populations
Ability to collaborate with community offices and organizations to establish effective support networks.
Basic knowledge of severe and persistent mental illness and substance abuse
Knowledge of the functions of case management
Enhanced knowledge of resources in the community available for the homeless population
Strong oral and written communications and interpersonal skills
Strong organizational, time management and data management skills
Proven ability to work effectively both individually and as part of a team
Ability to multi-task and problem solve under pressure and easily adapt to change
Ability to provide excellent customer service at all times
Ability to represent HEP and the homeless adults it serves to employers, career centers, and other agencies delivering employment and training services.
Strong Microsoft Office Suite (Outlook, Word, Excel, Power Point) skills
Ability to resolve conflicts diplomatically, to be decisive and to make professional judgments with approval from the Director of Workforce Development
Successful candidate must possess the temperament to work with individuals with untreated mental illness and substance abuse issues around vocational and employment issues

Demonstrated ability to develop partnerships with external agencies and resources
Experience in conducting workshops, developing presentations, and project facilitation

WORKING CONDITIONS:

The physical environment requires the employee to work both inside and outside in heat, wet/humid, dry/arid conditions
Sitting, standing, walking, bending, reaching and ability to lift up to 35 pounds

Current, clean Florida Driver’s License to provide transportation of clients using company vehicles

For more information and to apply, please contact Natasha Jones-Baker, at Njones-Baker@hepempowers.org.